FAQs

Do you accept custom / made-to-order pieces?

Our products are pre-made and we do not accept custom orders at the moment.

I wish to make adjustments on my item. Do you offer alterations?

As our products are pre-made by our local manufacturing partner, we do not have an in-house alteration service at the moment.

Can I return my purchase if I change my mind?

We only accept returns & exchanges for items that are unsatisfactory or damaged prior to order receipt. See our return policy here.

Can I cancel or change my order?

Once order checkout is complete and payment is captured, we are unable to cancel or change the order. Kindly check item description and your cart carefully before completing checkout.

Do you ship outside the Philippines?

At the moment, we only ship nationwide within the Philippines and do not ship overseas.

See our shipping details here.